FAQ

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Sunshine Opto-electronics Enterprise Co.,ltd company_faq

FAQ

Q How much is the shipping cost?

Pls inform your delivery address with postal code and we'll provide competitive shipping rates and can explore cost-effective options for you.

Q Do you provide door-to-door service?

Yes, we can arrange door-to-door delivery for your convenience.(DDP shipping )

Q What shipping methods do you offer?

We offer various shipping methods, including sea freight, air freight, and express delivery (DHL,UPS OR FEDEX).

Q Do you have environmental certificates?

Yes, we have several environmental certifications, including ROHS and SGS, which ensure sustainable practices.

Q Are your products compatible with third-party LED drivers?

Yes, our Sunshineopto's LED modules and lenses are designed for broad compatibility. Share your driver specifications, and we will confirm compatibility.

Q Can you assist with product installation or integration?

Yes, we Sunshineopto provide detailed installation guides and video tutorials. For complex projects, our engineers can offer direct guidance.

Q What angles and sizes do you offer?

We offer a wide range of anlges and sizes. Specific options can be discussed during the order process.

Q Do you provide OEM and ODM services?

Yes, we Sunshineopto offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services.

Q What is the sample lead time?

Sample delivery usually takes about 5-8 days after confirmation of the request.

Q How can I get samples?

You can request a sample by contacting us via email at <sales@sunshineopto.com>, specifying the product you are interested in.

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ma13510560547

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Address

Room7E ,Block A,Binfen Shiji Building ,Longxiang Road ,Longgang District,Shenzhen,China 518172

Tel

86--13510560547

E-mail

sales@sunshineopto.com

ma13510560547

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