Faqs - Sunshine Opto-electronics Enterprise Co.,ltd

FAQ

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Q Will you offer samples for testing before placing an order?

Yes, we recommend testing LED lens samples first.

Q Is there a MOQ limit for LED light module orders?

Low MOQ, 1 piece for sample available. Bulk orders require a minimum of 50 pieces.

Q What is the lead time?

Samples take 3-5 days. Mass production takes 10-15 days, depending on the order quantity.

Q How do you ship the goods, and how long does delivery take?

Samples are shipped via DHL, FedEx, UPS, or TNT (3-5 days). Bulk orders can be shipped by sea or air, or as per your preference.

Q Do you offer customize led pcb board? What about the delivery?

Yes, we can not only customize led pcb boards for you, but also match leds, lenses, power supplies, and more according to your needs.We are one-stop led light SKD solutions suppliers from Shenzhen, China.

Sample	about 5 days
Quantity<2000	about 15 days
Quantity>10000	about 20 days

Q What is the maximum temperature that your PCB aluminum substrate can withstand?

The temperature when passing the furnace can reach 70 ℃, and the normal working temperature should be controlled within 70 ℃.

Q Do you offer a product guarantee?

Yes, we provide a 3-year warranty for LED light modules.

Q Why choose SUNSHINEOPTO?

1.over 15 years of expertise in LED solutions.
2.Full-range supply: lenses, drivers, led pcb modules, heat sink ,custom serivce etc.
3. Strict quality control and premium materials.
4. Strong R&D and production capabilities.
5. Custom packaging and shipping options.
6. 3 years warranty and after-sales service.

Q What payment methods do you accept?

We accept T/T , PayPal, Western Union and LC . Other methods can be negotiated based on your needs.

Q Are your products compatible with third-party LED drivers?

Yes, our LED modules and lenses are designed for broad compatibility. Share your driver specifications, and we will confirm compatibility.

Q Can you assist with product installation or integration?

Yes, we provide detailed installation guides and video tutorials. For complex projects, our engineers can offer direct guidance.

LED Street Light Module

LED Street Light Components

LED Street Light Retrofit Kits

Constant Current LED Power Supply

3030 LED Lens

High Bay Light Lens

LED Constant Voltage Driver

SMD LED PCB Board

LED Lens Array

LED Optical Lens

LED Street Light Lens

PMMA LED Lens

LED Collimator Lens

RGB High Power LED

1W High Power LED

High Power COB LED

LED Glass Lens