Dear DHL Express Customer,
ADJUSTMENT OF THE EMERGENCY SITUATION SURCHARGE
As market conditions continue to evolve with the ongoing situation, the Emergency Situation Surcharge (ESS) will be adjusted effective November 7th, 2021.
We are making adjustments for specific origin/destination combinations. This adjustment reflects changes in market dynamics, air capacity availability and operational restrictions imposed related to COVID-19 measures from local governments .
Please note that the ESS is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.
LATEST NETWORK UPDATES
We will continue to inform our customers about any major changes in our service offering (e.g. local governmental restrictions and transit time impacts). Please visit the following website for temporary service
This site details the service status for impacted countries from an original and destination perspective and
also includes the latest updates and developments related to our Emergency Situation Surcharge.
Thank you for your trust and cooperation.
So if any purchase order or request ,please contact us asap and confirm the shipping cost before confirmation .
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