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Sunshine Opto-electronics Enterprise Co.,ltd company_faq

FAQ

Q What are your environmental practices?

We prioritize sustainability and offer eco-friendly products certified by ROHS & SGS. We can provide documentation to support our claims.

Q Can you share market trends?

Our R&D team continuously monitors market trends and can share insights to help you stay competitive.

Q How important are product samples?

We understand the importance of product samples and can provide them at a reasonable cost, refundable upon bulk order placement.

Q How do you handle cultural differences?

Our team is trained to understand and respect cultural differences, ensuring smooth interactions.

Q What customization services do you offer?

We offer extensive customization options, including design, size, and led choice. Let us know your specific requirements, and we will do our best to accommodate them.

Q How is your pricing structured?

We provide a detailed breakdown of our pricing, including all costs involved. There are no hidden fees, and we are happy to discuss pricing structures with you.

Q What certifications do you have?

Yes, our products are certified with various international standards, including: ISO9001 ,CE ,ROHS ,SGS

Q What are your main products?

We primarily produce a wide range of LED Light SKD items, including : LED Lens ,LED Pcb board ,LED Light module ,Meanwell led driver and LED Light SKD Parts,complete solutions for led lights .

Q Why is my LED street light module's brightness decreasing?

Decreased brightness may be due to poor heat dissipation, damaged LED chips, or driver failure. Ensure good heat dissipation, check for damaged or burnt LEDs in the module, and check the LED driver for any faults.

Q Why does my LED street light module flicker?

1. Loose connections are the most common issue → Check and tighten all terminals after power off.

2. Aging LED driver/capacitor failure → Replace the LED driver.

3. Voltage fluctuations → Check the power grid or install a voltage regulator.

4. Water ingress → Check waterproofing; flickering LEDs after rain is usually due to water damage.

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ma13510560547

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Address

Room7E ,Block A,Binfen Shiji Building ,Longxiang Road ,Longgang District,Shenzhen,China 518172

Tel

86--13510560547

E-mail

sales@sunshineopto.com

ma13510560547

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LED Street Light Module

LED Street Light Components

LED Street Light Retrofit Kits

SMD LED PCB Board

Constant Current LED Power Supply

3030 LED Lens

High Bay Light Lens

LED Constant Voltage Driver

LED Lens Array

LED Optical Lens

LED Street Light Lens

PMMA LED Lens

LED Collimator Lens

RGB High Power LED

1W High Power LED

High Power COB LED

LED Glass Lens