FAQ

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Sunshine Opto-electronics Enterprise Co.,ltd company_faq

FAQ

Q Do you have any customer testimonials?

As one client shared: "It was a huge risk ordering without pre-purchasing samples. I am very happy with the quality from Sunshineopto." This trust is the foundation of our long-term partnerships.

Q Are you looking for long-term partnership?

At SUNSHINEOPTO, we are not just looking for a single order; we are committed to building a long-term, reliable partnership. We believe our quality, certifications, and service can help your brand grow. What is the next step we can take together.

Q Can you tell me about your team?

You will be supported by our dedicated team, including 5 professional designers for OEM/ODM development, 5 QC specialists, and 10 international service representatives to ensure smooth communication and project management.

Q Can I get a sample before bulk order?

To start our cooperation with zero risk, we highly recommend a pre-production sample. We can make it according to your specifications so you can verify the quality firsthand before bulk production.

Q What do your customers say about you?

95% Customers are satisfied with our services and products .Here's what our client Nicolas said "Marshe ,You and your teams are so professional ! We are happy with your products ".

Q Can you show me your product images?

I'm pleased to share the product images produced by our factory. These images showcase our commitment to quality and craftsmanship.

Q What is your production process?

we will confirm the design with the customer and provide images or videos to ensure alignment with their expectations. This step is crucial for maintaining quality and meeting customer requirements.

Q What are the shipping times?

Express Shipping: 5-7 working days Air Freight: 10-15 working days Sea Freight: 35-45 working days We strive to ensure timely delivery and will keep you updated on the status of your shipment.

Q What after-sales service do you provide?

We prioritize customer service excellence and train our staff to provide the best support possible.

Q Are you a factory or trading company?

We are a factory with 16 years of exporting experiences in providing one-stop OEM & ODM services forled lens ,led pcb board ,led modules and led drivers as a complete lighting solutions supplier . Our commitment to quality and innovation has made us a trusted partner in the industry.

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you can contact us at anytime!

ma13510560547

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Quick Contact

Address

Room7E ,Block A,Binfen Shiji Building ,Longxiang Road ,Longgang District,Shenzhen,China 518172

Tel

86--13510560547

E-mail

sales@sunshineopto.com

ma13510560547

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